IT SUPPORT SERVICES

Award Winning Provider, Offering IT Support Services since 2016. Your go to for IT Support, Cyber Security, Cloud Solutions and more.

Our IT Services are beyond the expected, we really are a unique IT Service Provider who understands their commitment, our recent Service Development has taught us 'Less is More' by that we mean the need for less which delivers effectively, if not better than having more.

What Every Business Needs!

An IT service provider is your dedicated partner in optimising and managing your business's technology landscape. From ensuring seamless Network Operations and robust Cyber Security to implementing efficient software solutions, we tailor our services to enhance your overall IT infrastructure. With expertise in troubleshooting, proactive support, and strategic IT planning, we aim to empower your business by providing reliable, scalable, and innovative IT technology solutions.

IT SUPPORT

OFFICE 365

CYBER SECURITY

Quick, Effective Outcomes

Recognising the pivotal role your IT system plays in your daily business operations, our team of highly trained IT Professionals are committed to surpassing expectations. Our goal is to swiftly restore your operations, eliminating downtime. Say goodbye to waiting for IT Solutions – our approach guarantees a friendly, efficient, and results-oriented service, every time.

Clear and impactful communication

We understand that not everyone is a tech expert. That's where our IT support services come in. We communicate with you in a clear and personable manner, avoiding technical jargon to ensure easy comprehension of IT system issues. Our mission is to promptly explain diagnoses and deliver a quick, efficient, and effective solution for your business.

Why We are Different from any other IT Company?

Founded in 2016, Lilly Operations, based in Northamptonshire & Surrey, is driven by a commitment to excellence. Our IT Engineers are dedicated to resolving issues with passion and precision. While education is valued, we prioritise hands-on expertise. Our most seasoned IT Engineers boast a proven track record, confidently addressing faults and implementing systems without the need for trial and error.

Since our inception, we have garnered a global clientele, demonstrating the effectiveness of our resources for both corporate entities and Managed Service Providers. In a market saturated with IT Support Services, we recognise the pitfalls of generic, ineffective solutions often pushed by salespeople. At Lilly Operations, we stand apart, delivering unparalleled IT Services that not only enhance productivity but also contribute to the overall growth of your business. Say goodbye to generic IT Services; choose excellence with Lilly Operations.

Nukala VyshnaviNukala Vyshnavi
11:43 18 Mar 24
Niraj and the team at Lilly Operations have been very helpful rolling out Office 365. Switching our IT Support Services with Lilly Operations has been one of the best decisions we have made for our business and staff.
James PepperJames Pepper
19:21 11 Mar 24
Niraj from Lilly Operations was instrumental in rolling out Microsoft 365 across my business, ensuring that all employees were configured in MS Teams and Outlook. Lilly Operations also enrolled our devices to provide remote support as and when we required. Thanks!
Ian FarrellIan Farrell
15:04 11 Mar 24
Niraj was very helpful and friendly. Answered all questions so that we could understand them. He has been a god send! Thank you very much!
Marion LawrieMarion Lawrie
13:01 11 Mar 24
Very helpful and friendly person who realised we were not computer literate and helped us through all the details needed.Would recommend to anyone!
legend asjadlegend asjad
20:54 26 Feb 24
Nukala VyshnaviNukala Vyshnavi
11:43 18 Mar 24
Niraj and the team at Lilly Operations have been very helpful rolling out Office 365. Switching our IT Support Services with Lilly Operations has been one of the best decisions we have made for our business and staff.
James PepperJames Pepper
19:21 11 Mar 24
Niraj from Lilly Operations was instrumental in rolling out Microsoft 365 across my business, ensuring that all employees were configured in MS Teams and Outlook. Lilly Operations also enrolled our devices to provide remote support as and when we required. Thanks!
Ian FarrellIan Farrell
15:04 11 Mar 24
Niraj was very helpful and friendly. Answered all questions so that we could understand them. He has been a god send! Thank you very much!
Marion LawrieMarion Lawrie
13:01 11 Mar 24
Very helpful and friendly person who realised we were not computer literate and helped us through all the details needed.Would recommend to anyone!
legend asjadlegend asjad
20:54 26 Feb 24
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Free No Obligation Quote?

You can try our services with confidence because there are no contracts, and we offer a 14-day free trial. To explore if we are the right service provider for you, request a quote today or talk to our account managers at 0330 133 1269

Meet Our Founder:

Lilly Operations was founded by Niraj, our Technical Director, who ventured into entrepreneurship after gaining valuable experience in his initial ServiceDesk role. Recognising the limitations of working for a single company, Niraj envisioned innovating the IT Support Services Spectrum with unparalleled services.

His passion fueled the company's consistent growth, establishing collaborations with renowned global brands. Despite lacking a digital presence until late 2023, Niraj foresaw global expansion, aiming to revolutionise how IT Support services are delivered.

In a recent Board Meeting, Niraj declared:

"We're poised to enter the market and redefine the entire spectrum. Since 2016, we've delivered IT services that surpass any other provider. Why slow down? Let's expand. Despite the crowded space, we have an opportunity not just to survive but to outshine. No other IT service provider comes close to what we offer."

Embrace innovation with Lilly Operations as we embark on a journey to transform the IT Support Services landscape.

Showcasing a Picture of the Director.

What Do Our IT Services Cost?

Our pricing structure is tailored to each client, ensuring a personalised approach that aligns with their specific business requirements. We don't onboard customers merely for the sake of acquiring new business; rather, our goal is to engage with clients whom we can confidently and effectively serve. Diverging from generic providers who offer standard services, we refrain from undercutting market values to secure clients, only to provide subpar service. While our pricing is competitive, we distinguish ourselves from cheap service offerings in the market. If you seek value over affordability, we are the right company for you.

Free No Obligation Quote?

You can try our services with confidence because there are no contracts, and we offer a 14-day free trial. To explore if we are the right service provider for you, request a quote today or talk to our account managers at 0330 133 1269

UpWork Partner Services

We have recently expanded our service reach by becoming a part of Upwork.com, a premier freelance marketplace. Our goal is to explore global opportunities for the diverse services we offer. While Upwork is not our exclusive strategy, it has played a crucial role in partnering with emerging small businesses and supporting larger enterprises in reaching their technical goals.

Drawing on our expertise in digital marketing, we direct our traffic to Upwork, taking advantage of their escrow-based service in each transaction. This approach not only builds confidence among buyers but also guarantees that new customers receive precisely what has been promised, ensuring satisfaction with every interaction.

Our Upwork IT Support Services

Transforming the operational landscape of your business, Microsoft Office 365 stands out as one of our exclusive services tailored for smaller businesses transitioning through UpWork. This platform enhances business functionality across crucial aspects such as efficiency, collaboration, and communication. Most importantly, it empowers you with digital control over your business, making Microsoft Office 365 the optimal solution for your evolving needs.

In a landscape where some businesses may not grasp the significance of embracing changes and technology, we stand ready to guide you through the entire process. Our proficient technical support team is dedicated to providing comprehensive explanations of how this product can benefit your business. We'll help you identify functionalities that align with your growth objectives.

Cyber Security Experts!

Many businesses underestimate their vulnerability until it's too late!

Our in-house Cyber Security Experts comprises field experts adept at deploying preventive measures to detect and thwart threats before any harm occurs. Our products not only monitor your devices and traffic but are also under the constant scrutiny of a 24/7 Security Operations Center (SOC) team. This team analyses trends and proactively prevents real-time threats.

Sophisticated attacks can infiltrate your perimeter and bide their time in the background for the opportune moment. These are insidious, which is why staying ahead in preventing threats to your business and employees is crucial.

ENDPOINTS PROTECTED

MONITORING IN REAL TIME 24/7

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NETWORKS PROTECTED

Free No Obligation Quote?

You can try our services with confidence because there are no contracts, and we offer a 14-day free trial. To explore if we are the right service provider for you, request a quote today or talk to our account managers at 0330 133 1269

Pay As You Go IT Support Services!

Placing our customers at the forefront has consistently been our primary goal. We recognise that committing to a service can be a significant decision. Whether you're opting for a full IT Services commitment or choosing limited support through our On-Demand Premium Line, we are here to support you!

While our Pay As You Go IT Services come with limitations, they offer essential support for tackling technical issues. Please note that no additional products are included beyond the service to assist you when encountering a technical challenge.

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IT Solutions?

In summary, we are the all-encompassing IT Service Provider ready to meet your every need. Although our website may not feature everything you seek, be confident that we are a IT powerhouse specialising in every aspect. Our skills transcend the typical IT company, providing IT services that strive to set industry standards. We aim to exemplify to IT Service Providers lacking the necessary tools and skills how effective customer service should be. We don't guess; we confidently deliver at an exceptionally high level.

Understanding your needs

Our priority is to understand and address the needs of our customers. Our objective is to comprehend the changes you want to make to your business. Essentially, we are here to understand both the inputs and the desired outputs you seek.

Solutions and Implementation

We propose a solution based on the information you've provided us. Our services are customised for each client because being a one-stop provider means going beyond basic everyday offerings. Each product undergoes rigorous testing before it's introduced to the market for implementation.