About Us

Welcome! I’m Niraj, founder of Lilly Operations Limited.

Don’t be discouraged by the simple look of our site—I believe in keeping things straightforward without unnecessary complication. Life is already busy enough, and we’re not here to create more noise. If you agree, then you’ll understand exactly where I’m coming from.

I’m a Technology Consultant by background and established Lilly Operations Limited in 2016. Since then, I’ve delivered services to some of the most reputable organisations across both the private and public sectors. The list genuinely goes on.

I’ve operated the company solo, and you might be wondering why I haven’t scaled or hired a larger team. The truth is, working with different organisations over the years, I found myself consistently performing at a high level—but rarely came across individuals who matched the same values and drive. So the journey continued, just me at the helm.



Why “Lilly Operations”?

It’s a fair question—and one that comes up often.
I was raised by my grandparents, and my late grandmother played a significant role in shaping who I am today. While life isn’t eternal, I wanted my business to start with something meaningful—something that would honour her and live on in her remembrance.

What I Do?

I bring a broad range of IT skills to the table—whether it’s day-to-day support, infrastructure, systems, or more complex technical projects. I take pride in a can-do attitude that consistently delivers results, no matter the challenge.

If you’re in the market for a technology partner, feel free to reach out. These days, I like to learn more about each organisation before engaging, to make sure we’re aligned. And if you’re just browsing, you’re very welcome to follow us and keep up with the content we share.

What Set's Me Apart?

Unlike larger service providers, I work with a small number of clients—which means I can truly dedicate myself without being overstretched. I genuinely believe this focus has been crucial not only for my own success but also for the clients I support.

As a sole operator, I don’t maintain a physical office or carry large overheads. This allows me to offer competitive rates without compromising on quality. I’m not the cheapest option on the market—but the value I provide is absolutely unique.

Core Values

🔧 Simplicity with Impact
I believe in cutting through complexity to deliver effective, no-nonsense technology solutions.

🤝 Personal Accountability
Clients work directly with me—no handovers, no middlemen. I take full ownership of every project.

📈 Consistent Quality
Every solution is built with long-term reliability in mind. I don’t cut corners or rush deliverables.

🧩 Tailored Support
No two clients are the same. I adapt to the unique needs and working style of each organisation I support.

🔐 Trust and Transparency
I prioritise clear communication, honest advice, and earning trust through action—not sales pitches.